Privacy Policy

1. Introduction

Anavi Innovations LLC (“Anavi Innovations,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and protected when you interact with our website, services, and communications.

This Privacy Policy applies to our website and any associated subdomains, as well as our AI concierge, consultation booking, messaging programs, and related services (collectively, the “Service”). By accessing or using our Service, you agree to the collection, use, and storage of your information as described in this Privacy Policy and our Terms and Conditions.

2. Definitions and Key Terms

Cookie: A small data file stored on your device that helps websites function properly and remember preferences.

Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Anavi Innovations LLC, registered in the United States.

Country: United States.

Customer: Any individual or business that contacts or engages with Anavi Innovations for services or consultations.

Device: Any internet-connected device such as a phone, tablet, or computer.

IP Address: A number assigned to your device that may indicate general geographic location.

Personnel: Employees or contractors working on behalf of Anavi Innovations.

Personal Data: Any information that identifies or can reasonably be linked to an individual.

Service: The website, AI concierge systems, communications, consultations, and related services provided by Anavi Innovations.

Third-Party Service: Trusted providers that assist with hosting, analytics, communication delivery, automation, or customer support.

You: Any person or entity using or accessing our Service.

3. Opted-In SMS Information

Anavi Innovations values your privacy and treats opted-in SMS information with care.

When you consent to receive SMS messages from us:

Your phone number and SMS subscription data are used only to send messages related to consultations, appointments, reminders, service updates, and customer support.

SMS information is kept confidential and is not shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose SMS-related information only if required by law or legal process.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

You may opt out of SMS messages at any time by following the instructions in the message (for example, replying “STOP”).

4. Information We Collect

We may collect information when you:

Visit our website

Fill out a form or request a consultation

Communicate with us via phone, SMS, email, or chat

Interact with our AI concierge

Subscribe to updates or notifications

Personal Information Collected May Include:

Name

Email address

Phone number

Business name

Service or consultation details

Any information you voluntarily provide during communications

5. How We Use the Information We Collect

We use your information to:

Respond to inquiries and provide services

Schedule and manage consultations

Communicate via phone, SMS, email, or chat

Improve our AI concierge and service delivery

Provide customer support

Comply with legal and regulatory obligations

You may opt out of non-essential communications at any time.

6. Information from Third Parties

6.1 End-User Information

We may receive limited information from third-party platforms you choose to connect (such as scheduling or communication tools), only as necessary to provide our services.

6.2 Security & Fraud Signals

We may receive security or fraud-prevention signals from service providers to protect the integrity of our systems.

7. How We Share Information

Anavi Innovations does not sell or rent personal information.

We may share information with trusted service providers solely to support our operations, such as:

- Website hosting

- CRM and automation platforms

- Scheduling and calendar systems

- Email and SMS delivery providers

- Analytics and security tools

- These providers are contractually required to safeguard your information and use it only for authorized purposes.

- We may also disclose information:

- To comply with legal obligations

- To protect rights, safety, or property

- In connection with a merger, acquisition, or business transfer, subject to this Privacy Policy

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and improve our website

Understand usage patterns

Remember preferences

You may disable cookies through your browser settings, though some features may not function properly.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including secure connections and limited access controls. While no system is completely secure, we strive to protect your data using commercially reasonable measures.

10. Data Retention

We retain personal information only as long as necessary to:

Provide services

Meet legal and accounting requirements

Resolve disputes and enforce agreements

Information is deleted or anonymized when no longer required.

11. Your Rights

Depending on your location, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion (subject to legal obligations)

Restrict or object to certain processing

To exercise your rights, contact us at [email protected].

12. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal data from children.

13. International Data Transfers

If you access our services from outside the United States, your information may be processed in the U.S. or other jurisdictions where our service providers operate.

14. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the revised effective date. Continued use of our services constitutes acceptance of the updated policy.

16. Contact Us

If you have questions about this Privacy Policy, contact us at:

Anavi Innovations LLC
Email: [email protected]
Based in California - Serving clients nationwide